Privacy Policy for MYFX SIGNAL

Welcome

Thank you for choosing to use MYFX SIGNAL ("we," "us," or "our"). We value your privacy and are committed to protecting your personal data in accordance with UK data protection laws, including the UK GDPR and the Data Protection Act 2018. This Privacy Policy explains how we collect, process, and safeguard your information when you access or use our services.

Please read this policy carefully. By proceeding with registration, you acknowledge that you have understood and agree to the practices outlined herein.

1. Introduction

This Privacy Policy outlines the manner in which MYFX SIGNAL ("we," "us," or "our") processes personal data collected from users ("you," "your") in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable laws. By registering for or using the MYFX SIGNAL application ("Application"), you acknowledge and consent to the data practices described herein.

2. Data Controller and Contact Details

  • Data Controller: MYFX SIGNAL
  • Registered Address: Level 30, The Leadenhall Building, 122 Leadenhall Street, London
  • Data Protection Officer (DPO): [Optional, if applicable]
  • Contact Email: support@myfxsignal.com

3. Categories of Personal Data Collected

  • 3.1 Identifiers and Contact Data: Name, email address, phone number, login credentials, payment information.
  • 3.2 Trading Activity Data: Trading preferences, transaction history, account settings.
  • 3.3 Technical Data: IP address, device identifiers, browser type, operating system, usage logs, geolocation data.
  • 3.4 Cookies and Similar Technologies: We utilize cookies, beacons, and pixel tags to monitor and improve user experience and application performance.

4. Purpose and Legal Basis for Processing

  • Processing of your personal data is conducted under the following legal bases: TPerformance of a Contract: To provide, manage, and deliver the MYFX SIGNAL services, including account creation, transaction processing, and customer support.
  • Legitimate Interests: To improve our services, prevent fraud, ensure security, and conduct analytics.
  • Legal Obligation: To comply with legal obligations under UK law, including anti-money laundering regulations and financial conduct standards.
  • Consent: When explicitly obtained, such as for marketing communications.

5. Data Sharing and Third Parties

  • Your data may be shared with:
  • Service Providers: Cloud hosting providers, payment processors, cybersecurity firms, and other third-party vendors contracted for operational support, under data processing agreements compliant with UK GDPR.
  • Regulatory Bodies: Law enforcement agencies, regulators, or judicial authorities, where required by law.
  • Business Transfers: In the event of mergers, acquisitions, or sale of assets, your personal data may be transferred to third parties involved in such transactions.

6. Data Security Measures

We implement appropriate technical and organisational measures to safeguard personal data against unauthorised access, alteration, disclosure, or destruction. These include encryption, access controls, regular security assessments, and staff training. Nonetheless, no system can guarantee absolute security.

7. Data Retention Periods

Your personal data will be retained only for as long as necessary to fulfill the purposes outlined, including compliance with legal, regulatory, tax, accounting, or reporting obligations. When retention periods expire, data will be securely deleted or anonymised.

8. Data Subject Rights

Under UK GDPR, you have the following rights:

  • The right to access your personal data.
  • The right to rectify inaccurate or incomplete data.
  • The right to erasure ("right to be forgotten").
  • The right to restrict or object to processing.
  • The right to data portability.
  • The right to withdraw consent at any time.
  • The right to lodge a complaint with the Information Commissioner’s Office (ICO).

Requests should be directed to support@myfxsignal.com.

9. Children’s Data

Our services are not directed to or intended for children under 13. We do not knowingly process personal data of children. If we become aware of such data, we will delete it.

10. Changes to this Privacy Policy

We reserve the right to amend this Privacy Policy at any time to reflect changes in legal obligations or operational practices. Significant changes will be communicated via the Application or our official channels.

11. Data Transfers Outside the UK

If personal data is transferred outside the UK, we ensure appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses, or other lawful transfer mechanisms.

12. Contact Details

  • For questions, data access requests, or to exercise your data rights, contact us at:
  • Email: support@myfxsignal.com
  • Address: Level 30, The Leadenhall Building, 122 Leadenhall Street, London